Returns & Guarantees Policy

WE DO NOT ACCEPT RETURNS ON ANY ITEMS, ONLY EXCHANGES ON CERTAIN ITEMS.

Our policy lasts 3 days from the receipt of the purchase. If 3 days have gone by since your purchase, unfortunately we can’t offer you an exchange. To be eligible for an exchange, your item must be unused and in the same condition that you received it. 

SALE ITEMS

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged. 

EXCHANGES ON CLOTHING ITEMS 

Not the correct size? Let us know! You have up to 3 days to return your item. Please see above for the condition your clothing must be in. Please do not harm your poor clothing! We would like to receive it back in the condition that we have sent it. If you need to exchange it for the same item, send us an email at hello@ghazionline.co.uk to let us know the product is on its way (prior to sending it, so we know we have the correct size in stock for the exchange). what you would like to exchange it for and we will respond with the return address information. There is a possibility another size may not be in stock, or may not be available again. You will be responsible for shipping cost for the exchange.

SHIPPING

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item back to us for exchange, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.